Service Manager

Tire Discounters, Inc. • Athens, OH

7h • Onsite

About The Position

Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.

Requirements

• Experience in automotive service/repair.
• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Valid driver's license and availability to work Saturdays.
• Ability to stand for long periods, bend, and lift up to 75 lbs.
• Authorized to work in the USA (18+).
• Comfortable with occasional mechanical hazards and outdoor conditions.

Nice To Haves

• Automotive service/repair certifications

Responsibilities

• Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
• Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
• Serves as a liaison providing clear communication between the shop, counter staff and customers.
• Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
• Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Benefits

• Well defined paths for career advancement (Growth Opportunities).
• Paid company training at all levels, led by master certified trainers and experienced leaders (Skill Development).
• Company tool program.
• Solid compensation plan and a full suite of benefits.
• Supportive Team (family-owned and operated environment).
• Monthly individual spiffs.
• Monthly store bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees