Service Manager

VANTAGE MOBILITY LLC • Dayton, NJ

3h • Onsite

About The Position

The Service Manager is responsible for overseeing service operations to ensure high-quality workmanship, customer satisfaction, and efficient workflow. This role manages service technicians, coordinates service activities, and ensures compliance with company standards, safety requirements, and applicable regulations. The Service Manager plays a key role in maintaining service excellence and supporting operational goals.

Requirements

• High school diploma or equivalent; associate or bachelor’s degree preferred, or equivalent combination of education and experience
• Previous experience in a service, manufacturing, production, or automotive-related environment
• Strong technical, mechanical, or service management skills relevant to mobility or vehicle service operations
• Required certifications or licenses: Valid driver’s license; additional technical certifications as applicable

Nice To Haves

• Previous supervisory or management experience
• Experience in mobility equipment, vehicle upfitting, or automotive service operations
• Familiarity with service management systems and scheduling software

Responsibilities

• Manage daily service operations, including scheduling, workflow, and resource allocation
• Supervise, train, and support service technicians to ensure quality, safety, and productivity standards are met
• Ensure repairs, installations, and service work are completed accurately, on time, and in compliance with company and regulatory requirements
• Serve as a point of contact for service-related customer concerns and resolutions
• Monitor service performance metrics and implement process improvements
• Maintain compliance with safety standards, policies, and procedures
• Coordinate with other departments to support operational efficiency and customer satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED