Service Manager- Lexus of Wilmington

MileOne Autogroup•Wilmington, DE

108d

About The Position

Join Our Team as a Service Manager at Lexus of Wilmington! Are you a dynamic leader with a passion for delivering exceptional customer service and driving operational excellence? Lexus of Wilmington is seeking an experienced Service Manager to lead our high-performing service team. If you have a proven track record in automotive service management, a dedication to customer satisfaction, and the ability to optimize workflow efficiency, we want to hear from you! Experience Everything MileOne has to Offer: - Competitive salary with unlimited earning potential - Great opportunities for career advancement - State of the Art equipment with robust OEM support - Positive, success driven work environment Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Requirements

Minimum of 5 years of automotive management experience in the Fixed Operations / Service Department
Strong process orientation and lane supervision skills
Ability to multitask and follow up
Understanding of automotive repairs

Responsibilities

Hire, motivate, mentor and train the service team
Proactively schedule and manage a busy Fixed Operations / Service department
Increase RO performance within the Dealership
Maintain a positive work environment that can translate into customer satisfaction