SERVICE MANAGER

ARLINGTON PROPERTIES LLC•Huntsville, AL

1d•Onsite

About The Position

Arlington Properties is seeking a hands-on, proactive Service Manager to lead an on-site maintenance team and manage all aspects of apartment maintenance in one of their communities. The role involves ensuring service requests are completed promptly, preparing market-ready apartments, maintaining detailed logs, managing inventory, and overseeing preventative maintenance programs. The Service Manager will also coordinate with the Community Manager on budgeting and vendor relations, uphold safety protocols, and ensure Fair Housing compliance. This leadership position is crucial for keeping the community functioning and residents satisfied.

Requirements

High school diploma or equivalent
3+ years of hands-on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.)
Excellent communication and organizational skills
Ability to prioritize, delegate, and respond to service needs efficiently
EPA or CFC certification required
Valid driver’s license, auto insurance, and clean driving record
Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs
Available to work a flexible schedule, including weekends and on-call shifts

Nice To Haves

Prior supervisory or team lead experience preferred

Responsibilities

Lead, train, and inspire the on-site maintenance team
Manage all aspects of apartment maintenance—from HVAC and plumbing to carpentry, painting, and appliance repair
Ensure service requests are completed within 24 hours (our gold standard!)
Prepare market-ready apartments within 3–5 days
Keep detailed maintenance logs, manage inventory, and maintain equipment
Monitor preventative maintenance programs and property inspections
Coordinate with the Community Manager on budgeting, project planning, and vendor relations
Uphold safety protocols and ensure compliance with Fair Housing standards
Provide on-call emergency response (rotating schedule)