Service Manager

Terminix•San Antonio, TX

1d•Onsite

About The Position

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries. Our Commercial Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers. Every day our teams of Commercial Pest Techs are out in the neighborhoods across the country visiting commercial customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Since 1927, Terminix has been an industry leader in pest control. You’ll be on a mission to find and eliminate insect and rodent infestations, but we're more than just a pest control company. Terminix offers insulation services, wildlife control and many specialized services to help protect your home. It's hard work, but we offer great perks and opportunities for advancement for those who are up for the challenge. Don’t let this opportunity crawl away, literally.

Requirements

An associate’s degree
A valid driver’s license from state of residence
Ability to effectively lead and motivate others
Strong communications skills – impersonal, written, presenting
Good at problem solving and coming up with practical solutions
Ability to build rapport easily and establish trust with customers and employees
Detailed oriented and understand the importance of safety
Good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
Comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Nice To Haves

A four year degree
1-2 years of related experience
Willingness to relocate

Responsibilities

Leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers
Ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction
Monitoring branch scheduling and ensuring pest tech routes are successfully completed
Ensuring regulatory compliance and safety standards are met or exceeded
Responding to customer concerns, including resolving cancelation requests
Inspecting and evaluating the performance of Pest Technicians
Monitoring and maintaining inventory levels of pest control products
Facilitating continual training of local sales and service teams

Benefits

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Comprehensive training and licensure, all paid by the company
Company vehicle
Gas card
Cell phone
Laptop
Highly competitive compensation (base salary plus bonus potential)
Opportunities for advancement and career growth
Medical coverage
Dental coverage
Vision coverage
Discounts on Terminix brands
Short/long-term Disability
Life Insurance
Paid time off
401(k) retirement plan with company-matching contributions
Company-paid holidays
Floating holidays
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
A company mindset that prioritizes health, safety, and flexibility