Service Manager

Central Power Systems & Services • San Antonio, TX

4d

About The Position

Central Power Systems & Services is a privately held company with deep roots going back to 1954. Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a Service Manager to help support that mission. JOB SUMMARY The Service Manager is directly responsible for the management and/or supervision of the Service Department as it relates to the goals of your perspective branch and Branch Manager.

Requirements

• Complete and maintain all factory certifications within 180 days of original date of hire.
• High school diploma or equivalent required
• At least 2 years of experience in a heavy-duty diesel shop
• Strong mechanical knowledge and ability
• Minimum 1 year of supervisory experience

Nice To Haves

• Bachelor’s degree and/or technical education in Automotive, Diesel or related field preferred
• Excellent verbal and written communication
• Working knowledge of Microsoft Office Suite

Responsibilities

• Working with recruitment and HR to maintain staff levels that appropriately support customer demand
• Working directly with personnel to ensure proper job function performance
• Maintaining continuous personnel improvement processes that include cross training and management support
• Working with other department managers to encourage cross departmental workflow
• Maintaining and managing inventory levels that both enhance customer service and maintain corporate goals
• Assisting with policy and procedure enhancements to encourage an environment that promotes ease of business
• Hold weekly departmental meetings to address comments, questions and/or concerns as it relates to productivity of the department
• Regularly schedule time to spend in the market managing, maintaining and increasing customer relationships
• Regularly review the Monthly Operating Statement (M.O.S.) to measure: Departmental financial state (forecast vs. current) Areas for improvement Staffing levels Evaluating the market to determine appropriate means for gaining market share
• Other duties as assigned by Branch Manager

Benefits

• Medical, Dental, Vision & Life Insurance
• 401k with company match
• Paid Time Off
• Training & Professional Development
• Positive and productive work environment
• Opportunities for professional development and career advancement within a growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees