Service Manager Trainee (Road Building and Minerals)

RDO Equipment Co. • Chandler, AZ

1d • $28 - $34

About The Position

This person will develop the knowledge and skills necessary within their
discipline of focus to advance within RDO Equipment Co. They will learn RDO
Equipment Co. processes and procedures used throughout the organization in areas
such as Parts, Service, Sales, Management, and related Field Support Office
departments. Upon successful completion of the 6-12 month Service Manager
Trainee program, this person will transition into a role that best suits their
talents, interests and the needs of the organization.

What's in it For You:

$28 – $34 / hour
Eligible for profit sharing which is based on department profitability and
individual performance
A comprehensive benefits package that supports your well-being. For more
details and to view these offerings, visit RDO's benefits page.
[https://www.rdoequipment.com/careers/benefits]
A company that lives by its core values: they're not just words on a wall,
they're how we work, grow and lead. Learn more about our core values.
[https://www.rdoequipment.com/about-rdo/core-values]

Why RDO?
When you join RDO Equipment Co., you’ll become part of an industry-leading team
providing a world-class experience for customers who do vital work. We deal in
iron from the world’s leading equipment and technology manufacturers, but we’re
a people business first. RDO has grown from humble roots, guided by a family’s
values, and shaped by the strengths, voices and entrepreneurism of our team
members.

RDO Equipment Co. has a network of seven construction stores in the Southwest.
This region is home to some of the fastest-growing construction markets in the
U.S. Join RDO in Chandler, where you'll work to help customers in this area do
the important work of building our nation. RDO supports many major contractors
and companies in this region, all of them enjoy the competent, experienced
partnership our team members provide. Are you ready to join them?

Requirements

• Must possess a technical aptitude
• Strong customer service skills
• Must be a self-starter, self-directed, and disciplined
• Strong organizational skills
• Must have critical thinking skills
• Strong communication and interpersonal skills
• Proficient computer skills, including Microsoft Office

Responsibilities

• This position will rotate through temporary assignments in each dealership and related Field Support Office departments in order to obtain a complete picture of day-to-day duties and responsibilities of all departments and the importance of teamwork within our dealerships.
• Day-to-day duties and responsibilities include but are not limited to; learning relationship development, sales skills, product knowledge, inventory management, company computer systems, processes and procedures.
• This position will learn how to efficiently coordinate, schedule, and manage Service Technician’s time, while maintaining the work order process. This role will learn how to communicate with the customer in regards to quotes, job status, and scheduling.
• Perform any other special duties as requested by the field management and/or other department personnel to ensure customer satisfaction.
• Demonstrate a willingness to learn.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Benefits

• Eligible for profit sharing which is based on department profitability and individual performance
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed