Service Manager - Electrical Solutions

United Rentals • Phoenix, AZ

12d

About The Position

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Service Manager at United Rentals, you’ll be the leader of a major maintenance enterprise within the Electrical Solutions Division. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Electrical Solutions fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. What you'll do: Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following: Electrical Distribution, Load Banks, Transformers, Medium Voltage Equipment Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes Supervise Service Technicians, ensuring safety policies and procedures are followed at all times Build strong customer relationships through the delivery of high quality and timely customer service Apply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facility Manage the shop operating expenses Lead, plan, measure and continuous improvement of all service and maintenance performance metrics Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions Other duties assigned as needed

Requirements

• High school diploma or equivalent
• 3-5 years of operations and shop management experience with background in repairing and maintaining the equipment
• Intermediate to advanced diagnostic and repair skills for mechanical and electrical systems
• Advanced knowledge of parts and consumable inventory management as well as vendor management
• Experience with electrical systems that allows for independent assessment and diagnosis in most situations
• Ability to read and interpret one-line drawings
• Valid driver's license with acceptable driving record
• Motivational and leadership skills with excellent customer service skills
• Strong knowledge of maintenance accounting and P&L
• Basic computer skills (Excel)
• This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Responsibilities

• Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following: Electrical Distribution, Load Banks, Transformers, Medium Voltage Equipment
• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Supervise Service Technicians, ensuring safety policies and procedures are followed at all times
• Build strong customer relationships through the delivery of high quality and timely customer service
• Apply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facility
• Manage the shop operating expenses
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions
• Other duties assigned as needed

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees