Service Manager - CES

United Rentals • Oakdale, PA

5d

About The Position

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Service Manager – Customer Equipment Solutions (CES) at United Rentals, you’ll be the leader of a major maintenance enterprise. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians. You’ll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. What you'll do: Coordinate and supervise of the overall delivery of quality performance by CES technicians, drivers, and service associates Generate service-related revenue Schedule and perform timely repairs for rental and customer equipment Create work schedules and maintain proper accounting of Service Technician productivity Employee training and development Other duties assigned as needed

Requirements

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred
• Valid driver's license with acceptable driving record
• Extensive Equipment Fleet Maintenance and leadership experience
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience
• Strong motivational and leadership skills
• Excellent customer service skills
• Strong knowledge of maintenance accounting and P&L
• Basic computer skills particularly with Microsoft Excel
• This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Nice To Haves

• trade-school degree
• bachelor’s degree

Responsibilities

• Coordinate and supervise of the overall delivery of quality performance by CES technicians, drivers, and service associates
• Generate service-related revenue
• Schedule and perform timely repairs for rental and customer equipment
• Create work schedules and maintain proper accounting of Service Technician productivity
• Employee training and development
• Other duties assigned as needed

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees