Service Lane Manager

Hudson Automotive Group • Daniel Island, SC

38d

About The Position

Hudson Automotive Group - Charlotte area , is on the lookout for a Service Lane Manager to join our award-winning, high-volume service team. Hudson Automotive is one of the largest and fastest-growing automotive dealer groups in the Southeast U.S., and we're passionate about delivering an exceptional customer experience. If you're an experienced Service Lane Manager with a track record of success developing, coaching and developing high performing service drive teams, it's time to shift your career into gear with Hudson Automotive Group - Charlotte area !

Requirements

• 3-5 Years of Previous Service Advisor experience is Required
• Ability to develop, coach and mentor Service Drive Staff.
• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience. ( CDK experience preferred )

Nice To Haves

• Previous Service Lane Management Experience Preferred

Responsibilities

• Maintain accountability of supervised staff.
• Implement and follow a strong T.O. and CSI follow up process.

Benefits

• Collaborative work environment and customer centric culture
• Top Compensation
• Schedule: 5 Day work Week
• Hudson Academy: Continuous Employee Professional Development
• Medical, Dental, Vision, and Life Insurance
• 401k
• Paid Time Off: All Full-time employees can accrue up to 10 PTO days per year
• Employee discounts on vehicles, products & services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees