Service Lane Greeter

BOB LOQUERCIO AUTO GROUP•Bartlett, IL

6d•$45,000 - $45,000•Onsite

About The Position

Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for. What We're Looking For: As a Bob Loquercio Auto Group Service Drive Greeter, you are the first point of contact for customers arriving for service. This individual plays a critical role in providing a positive customer experience by greeting customers promptly, gathering initial service information, and directing them to the appropriate service personnel. A professional, courteous, and service-oriented demeanor is essential.

Requirements

High school diploma or equivalent required
Excellent interpersonal and communication skills
Positive attitude and customer-first mentality
Ability to multitask and stay organized in a fast-paced environment
Professional appearance and demeanor
Valid driver’s license and clean driving record

Nice To Haves

Previous customer service or dealership experience is a plus

Responsibilities

Greet all customers in a friendly and professional manner upon arrival in the service drive
Identify customers with scheduled appointments or walk-ins and notify the appropriate service advisor
Assist customers with check-in procedures, including collecting basic vehicle information (VIN, mileage, service needs)
Provide initial support and answer basic questions about the service process
Maintain a neat and organized service drive area at all times
Move vehicles as necessary to maintain traffic flow and space availability
Offer refreshments and maintain the customer waiting area cleanliness
Ensure all customer interactions reflect the dealership’s commitment to exceptional service
Communicate any delays or service issues to customers and advisors promptly
Support the service team with clerical or administrative tasks as needed