Service Greeter/Cashier - Lexus of Easton
About The Position
Job Responsibilities: Greet incoming customers and assist them out of their vehicles. Provide service advisors with customer information when they arrive. Assist and transferring customer belonging between vehicles. Keep service drive area clean and stocked with supplies. Shuttle service customer as needed. Pull service vehicles around during pick up. Take out trash. Check and adjust tire pressures. Help customers with vehicle concerns. Greets customers at the cashier window in a pleasant and professional manner. Computes customer bills. Receives cash, checks and credit card payments from customers; records amount received. Makes change and issues receipts to customers. Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers. Reconciles cash drawer daily. Works with department managers to keep abreast of new products and services offered, their features and value and any changes in price. Answers customer questions about service performed or products purchased or refers them to someone who can. Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution. Reconciles gas purchase statements. Provides clerical and secretarial assistance to departments as needed. Acts as backup to switchboard operator. Maintains a professional appearance. Keeps work area neat and clean. Other tasks as assigned.
Requirements
- Strong communication and customer service skills.
- Valid driver’s license is required.
- Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.
- Evening hours are required.
Nice To Haves
- Prior automotive experience is not required but may be a plus.
- Bilingualism is not required but can be very helpful.
Responsibilities
- Greet incoming customers and assist them out of their vehicles.
- Provide service advisors with customer information when they arrive.
- Assist and transferring customer belonging between vehicles.
- Keep service drive area clean and stocked with supplies.
- Shuttle service customer as needed.
- Pull service vehicles around during pick up.
- Take out trash.
- Check and adjust tire pressures.
- Help customers with vehicle concerns.
- Greets customers at the cashier window in a pleasant and professional manner.
- Computes customer bills.
- Receives cash, checks and credit card payments from customers; records amount received.
- Makes change and issues receipts to customers.
- Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
- Reconciles cash drawer daily.
- Works with department managers to keep abreast of new products and services offered, their features and value and any changes in price.
- Answers customer questions about service performed or products purchased or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Reconciles gas purchase statements.
- Provides clerical and secretarial assistance to departments as needed.
- Acts as backup to switchboard operator.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Other tasks as assigned.
Benefits
- BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401K after 30 days of employment
- Life Insurance
- Short and Long-term Disability Insurance
- Paid time off
- Employee Discounts
- State of the art technology
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
