Service Experience Advisors

Blyss Journeys • Lansing, MI

4d • Remote

About The Position

We are seeking proactive, detail-oriented individuals to join our team as Service Experience Advisors. In this fully remote role, you will guide clients through personalized service coordination, ensuring accuracy, responsiveness, and a positive overall experience.
This opportunity is ideal for individuals who enjoy working with people, managing details, and providing exceptional customer support.

Requirements

• Reside in the United States or Mexico (preferred)
• Strong communication and interpersonal skills
• Detail-oriented with strong organizational ability
• Comfortable working independently in a remote environment
• Reliable computer and high-speed internet connection

Responsibilities

• Serve as a primary point of contact for client inquiries and service requests
• Consult with clients to understand preferences, timelines, and expectations
• Research and coordinate reservations, scheduling, and related arrangements
• Prepare confirmations, summaries, and organized client documentation
• Communicate with service partners to ensure accurate coordination
• Manage changes, updates, and adjustments efficiently
• Maintain accurate records and detailed client files
• Deliver consistent, solution-focused customer service

Benefits

• Flexible part-time or full-time scheduling
• 100% remote work environment
• Comprehensive training
• Supportive team structure
• Opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed