Service Excellence Specialist
Cooper University Hospital•Camden, NJ
11d•$18 - $27
About The Position
The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner.
Requirements
- High School Diploma
Nice To Haves
- Bachelor's Degree Preferred
Responsibilities
- Conducting Comfort Rounds
- Connecting with patients twice daily
- Facilitating service needs
- Addressing comfort concerns
- Ensuring timely and compassionate patient care
Benefits
- health
- dental
- vision
- life
- disability
- retirement
- opportunities for career growth through professional development
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
