Service Excellence Specialist

Cooper University Hospital • Camden, NJ

10d

About The Position

The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner

Requirements

• 0-2 years required
• High School Diploma
• Communication – Ability to communicate with patients, visitors and coworkers

Nice To Haves

• Bachelor's Degree Preferred

Benefits

• Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement.
• attractive working conditions and opportunities for career growth through professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees