Service Engineer

Mackin Talent • Redmond, WA

8d • Onsite

About The Position

We are looking for a service engineer to help install and maintain large and complex 3D <\/div> printers that 3D print ophthalmic lenses. It is an exciting technology that is still being <\/div> improved by a large R&D team. The 3D printers are large and complex machines, with <\/div> electronics, mechanics, pneumatics, vacuum, UV lamps, inkjet printheads, and more. <\/div> The Service Engineer will cover the full range of all machine aspects, to be able to install, <\/div> troubleshoot and maintain the growing number of 3D printers, in the new lab in Redmond. The <\/div> printers are still being optimised, and with every R&D improvement, all printers need to be <\/div> upgraded to the latest status. The Service Engineer works along with the colleagues to learn to <\/div> know all aspects of the technology. <\/div> The Service Engineer is part of the OPO Global Service Team and reports to the Global <\/div> Operations Manager. The work is performed at our site in Redmond and involves occasional <\/div> travel to other sites in the world.

Requirements

• You understand what it takes to work in a dynamic environment industry and <\/div> organization <\/div> hands -on, flexible and innovative
• You have strong knowledge and experience in providing technical service and working <\/div> with high -tech equipment
• You are result driven and have strong technical interest to analyze and understand root <\/div> causes of issues
• You are used to working with others in order to solve issues
• You hold a bachelor or masters in Engineering with a minimum 5 years relevant experience.

Responsibilities

• Daily follow up of printer performance
• Troubleshooting printer operations: work with the other Service Team members to <\/div> resolve <\/div> issues with respect to hardware, software and printing process for maximum machine <\/div> uptime.
• Analyze printer performance and trends
• Be involved in the roll out of newly released R&D functionality
• Be part of new 3D printer installations and printer upgrades
• Propose & discuss with Service Team printer improvements
• Evaluate current maintenance strategies and propose & implement new ones
• Support local team on executing DoEs (Experiments).

Benefits

• Mackin Talent offers an attractive benefits package which includes major medical carrier, 15 days of PTO plus Holiday and Sick pay, paid volunteer hours, paternity/maternity leave and many more.
• We pride ourselves on our company values, the top one being that Relationships Matter.
• Come experience the Mackin Difference and our welcoming company culture with a focus on teamwork and family.
• Learn more about Mackin and apply online at MackinTalent.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level