Service Engineer

Valmet

3d•Onsite

About The Position

Are you the new customer-focused Field Service Expert and Team Player for Valmet’s Automation Business line? Valmet is where talented professionals from a wide variety of backgrounds come together to serve the customer. Valmet is looking for a QCS/DCS professional to join our team in the Carolina area where we serve customers within the pulp and paper industry as well as power generation. As a Service Engineer, you will work at multiple customer sites and provide preventive and predictive maintenance on Valmet QCS and DCS equipment. Ideal candidates will have: A bachelor’s degree in, Electronic, Instrumentation, Mechatronics, Chemical or Paper engineering with relevant experience. Instrumentation and controls background. Understanding of Cyber Security fundamentals. Good understanding of Virtual System Experience in a QCS/DCS/Quality support role. Good working knowledge of Windows and networking. Knowledge of Word and Excel. Good interpersonal skills. Our employees interact with confidence within all organizational levels. The ability to use tools appropriately and in a safe manner. Be able to lift up to 30lbs Strong fault-finding skills and paying attention to detail. Day to day activities will include: Customer update meetings. Constant customer training and interactions with operations to be sure equipment is performing and being utilized as expected. Perform system upgrades as needed. Updating control logic as needed Perform sensor correlations. Controls tuning. Preventive and remedial maintenance Provide remote phone and internet support to customers. Generate reports after each customer visit Travel would typically be within the work week but some work over weekends can be expected. Note: The position will be primarily in the Ashland/Richmond, VA area. We offer We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan. Please note that any offer of employment is contingent upon a background check. Additional Information Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online. When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With over 20,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! https://www.valmet.com/careersna http://www.valmet.com Valmet is a global technology leader serving process industries. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. In 2024, Valmet’s net sales totaled approximately EUR 5.4 billion. Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world. Valmet’s shares are listed on Nasdaq Helsinki. To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.

Requirements

A bachelor’s degree in, Electronic, Instrumentation, Mechatronics, Chemical or Paper engineering with relevant experience
Instrumentation and controls background
Understanding of Cyber Security fundamentals
Good understanding of Virtual System Experience in a QCS/DCS/Quality support role
Good working knowledge of Windows and networking
Knowledge of Word and Excel
Good interpersonal skills
Our employees interact with confidence within all organizational levels
The ability to use tools appropriately and in a safe manner
Be able to lift up to 30lbs
Strong fault-finding skills and paying attention to detail

Responsibilities

Customer update meetings
Constant customer training and interactions with operations to be sure equipment is performing and being utilized as expected
Perform system upgrades as needed
Updating control logic as needed
Perform sensor correlations
Controls tuning
Preventive and remedial maintenance
Provide remote phone and internet support to customers
Generate reports after each customer visit