Service Engineer

Lab2Fab LLC•Lewisville, TX

About The Position

Lab2Fab, a Middleby company is seeking a Service Engineer, based out of our Lewisville, TX location. This position will provide technical consulting and service engineering and be responsible for several components of a project or a complex component of a larger project. Contributing to your team by applying your knowledge of one or more functional areas: Refrigeration, Automation, Electrical, Mechanical, Controls, Training. This position is an individual contributor without direct reports. Area of Expertise: Installation, operation, maintenance, repair and modification of equipment, controls or ancillary products. Guidance and training provided to customer personnel in establishing operation, maintenance of installed equipment and inspection procedures and techniques to optimize troubleshooting and repair of equipment. Analysis of equipment failures to determine root cause and recommend corrective actions.

Requirements

BA/BS degree w/4–7+ years’ experience or
5-10 Years of Field Service experience with QSR customers and sophisticated equipment
Great interpersonal and communication skills
Experience professional who can work without direct guidance or direction from others
The job description is fluid; the candidate must be flexible and ready to do what is required for the company to succeed.

Responsibilities

Field/Service Engineering
Travel outside of the office up to 90% but will vary weekly
Project Management
Repair/After-Market Parts Sales
Training Store Managers, Crew and Trainers on equipment use and service procedures
Manage Service History Database
Develop, refine and evaluate operator manuals, machine procedures and training material
Develop and maintain Service Bulletin content and published history