Service Engineer
About The Position
The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role As we continue to grow as QuidelOrtho, we are seeking an in-house Service Engineer. The in-house Associate Service Engineer will be a key technical expert on a team that will deliver certified rebuilt analyzers for use at our customer locations on a global basis. The engineer will participate in all aspects of production from inbound inspection through rebuild, testing and packaging. Will execute defined procedures and troubleshoot issues to ensure analyzers have the highest possible quality when they arrive at the customer location. Will continuously seek to learn and identify process improvements to achieve the highest possible quality and productivity targets. This position is in Rochester, NY.
Requirements
- Associate's Degree in Electronics, Electrical/Mechanical Engineering or Technical discipline or equivalent combination of education and experience.
- 5+ years of related hands-on electronics, electrical or mechanical engineering experience.
- Travel with Field Engineers up to 10% of the time for ongoing training.
Nice To Haves
- Technical knowledge and be able to use that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.
- Prior related military experience.
- Team player that is self-motivated and interacts appropriately with peers, service counterparts and manufacturing.
- Strong organizational skills.
- Strong written and verbal communication skills with ability to organize and express ideas clearly.
- Ability to effectively manage assigned workload within allotted time constraints.
Responsibilities
- Install, operate, maintain, repair, and modify electromechanical equipment.
- Repair and refresh electromechanical equipment following detailed processes as defined in standard work instructions and service procedures.
- Troubleshoot and repair technical problems and systems issues.
- Complete and approve Device History Record documents to maintain traceability and compliance.
- Maintain all records in accordance with regulatory requirements and company procedures.
- Report nonconformances, if observed, and assist with taking corrective actions.
- Complete training to achieve required certifications and remain current with reoccurring training.
- Perform other work-related duties as assigned.
Benefits
- QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
