Service Education Delivery Specialist, Computed Tomography (CT)
About The Position
The Learning Services Delivery Specialist is responsible for developing, delivering, and continually improving technical learning services and training solutions for Philips employees and customers enabling them to effectively maintain equipment installed at customer sites. Your role: Developing, delivering, and improving learning services, solutions, education and/or training (clinical, technical, operational, or strategic) with team members through the course development/delivery processes Providing the highest level customer experience possible in any learning environment (physical or digital) by engaging strong instructional and communication methods with latest educational tools available Maintaining training systems and lab areas to be fully capable to deliver training sessions Preparing and participating in internal/external QMS audit activities. Taking a leadership role in the personal ownership of the learner experience & encouraging student to work together safely to complete simulations and/or learning activities
Requirements
- You have an Associates or Bachelor degree in technical science, electronics/mechatronics or equivalent
- 2+ years of training experience in areas such as Learning Services, Training Delivery, Education Field or equivalent (Preferred).
- Technical background in electronics, mechanics, and computer networking is preferred
- Able to work with a diverse team, working independently and ability to manage time while interacting with team members/customers on a daily basis with positive outcomes.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- US work authorization is a precondition of employment.
- For this position, you must reside in or within commuting distance to Cleveland, OH.
Nice To Haves
- Hands-on technical skills in troubleshooting/repairing/refurbishing/maintaining Philips CT (Computed Tomography)products is strongly preferred, or Subject Matter Expertise in CT (Computed Tomography) products.
Responsibilities
- Developing, delivering, and improving learning services, solutions, education and/or training (clinical, technical, operational, or strategic) with team members through the course development/delivery processes
- Providing the highest level customer experience possible in any learning environment (physical or digital) by engaging strong instructional and communication methods with latest educational tools available
- Maintaining training systems and lab areas to be fully capable to deliver training sessions
- Preparing and participating in internal/external QMS audit activities.
- Taking a leadership role in the personal ownership of the learner experience & encouraging student to work together safely to complete simulations and/or learning activities
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
