Service Driver

TEC Equipment•Des Moines, WA

2d•$24 - $36

About The Position

Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs. Overview The Service Driver is responsible for picking up and delivering customers’ trucks for Service. If time allows, the Driver will also assist with keeping the trucks and lot orderly to ensure smooth and efficient traffic flow through the facility and increase customer convenience. The person in the Service Driver role must be able to embody the TEC Way in order to provide each customer with A+ customer service.

Requirements

2+ years’ experience operating Class 8 trucks
Valid Class A or B Commercial Driver License and ability to meet insurance requirements
FANTASTIC customer service skills
Strong organizational and time management skills; ability to read and interpret electronic and paper maps
Ability to work independently, prioritize both independently and collaboratively, and use sound judgment in a changing environment
Ability to maintain predictable and reliable attendance and work in a safe and alert manner

Responsibilities

Pick-up customer trucks as directed by Service team and bring the truck back to the branch for service.
Greet every customer with authenticity and warmth and demonstrate empathy. Remember that the time the truck is not in service is money lost for the customer.
Deliver customer trucks quickly after service is complete.
Answer customers’ questions about completed service if needed, and know the best resources for the customer for questions you cannot answer.
Inspect trucks for grease spots, stains or debris that technicians may have left, and clean trucks as needed before returning them to the customer.
Inspect each truck for damage that may have occurred during the truck’s stay on TEC’s property. Notify management immediately if damage is discovered.
Assist in keeping the trucks and lot orderly with an efficient traffic flow
Conduct all work with the highest priority on safety of self and others. Demonstrate a thorough understanding of company policies as well as government regulations regarding safe operation of vehicles.
Report accidents and near-misses to management immediately.
Ensure the parking lot is free from hazards and debris and perform other miscellaneous duties assigned by the Service Manager.

Benefits

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits. New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.
Choice of two comprehensive medical plan options that include prescription drug coverage
Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
Vision care, discounted hearing exams, and hearing aids
401(k) retirement savings plan with company contribution
Life, accident, and disability insurance
Employee Assistance Program (EAP)
Education assistance
Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick
Statements All offers of employment are contingent upon successful completion of all applicable screenings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.