Service Division Administrator

Community Management • Portland, OR

4d • Onsite

About The Position

The Service Division Administrator role is a full-time, non-exempt position in our Portland, OR office, assisting other Service Division staff. The hours are Monday through Friday from 7:00 am to 4:00 pm, with a hour unpaid lunch. Overtime may be necessary, especially around critical deadlines. Occasional driving on behalf of CMI is expected in this role. Insurance requires candidates to be 25 years or older, have a valid driver’s license, and pass a driving record screening to be deemed acceptable to drive on behalf of the company. A candidate who will answer the phone promptly for primarily internal customers, with a smile and friendly voice, to let them know you are there to help solve their problems Inquisitive nature, willingness to learn, and ability to make mistakes and learn from them Successful completion of the interview process and pre-employment requirements - CMI utilizes E-Verify and is an equal opportunity employer Comfort working with multiple systems, spreadsheets, and job codes at once Ability to prioritize and juggle tasks in a deadline-drive environment with high-volume data input Problem-solving skills to assist teams when SD Supervisor is out of the office or not available Experience with Sage 300 software Strong office skills, working knowledge of MS Outlook/Word/Excel with quick and accurate typing around 60 WPM and 10-key speed of 10,000 k/h with 99% accuracy Minimum of three years’ experience in administrative support for one or more supervisors, including fielding calls, word processing, drafting correspondence, filing, copying, and other office tasks

Requirements

• Insurance requires candidates to be 25 years or older, have a valid driver’s license, and pass a driving record screening to be deemed acceptable to drive on behalf of the company.
• A candidate who will answer the phone promptly for primarily internal customers, with a smile and friendly voice, to let them know you are there to help solve their problems
• Inquisitive nature, willingness to learn, and ability to make mistakes and learn from them
• Successful completion of the interview process and pre-employment requirements - CMI utilizes E-Verify and is an equal opportunity employer
• Comfort working with multiple systems, spreadsheets, and job codes at once
• Ability to prioritize and juggle tasks in a deadline-drive environment with high-volume data input
• Problem-solving skills to assist teams when SD Supervisor is out of the office or not available
• Experience with Sage 300 software
• Strong office skills, working knowledge of MS Outlook/Word/Excel with quick and accurate typing around 60 WPM and 10-key speed of 10,000 k/h with 99% accuracy
• Minimum of three years’ experience in administrative support for one or more supervisors, including fielding calls, word processing, drafting correspondence, filing, copying, and other office tasks

Responsibilities

• tracking work orders, job codes, and crew assignments
• support scheduling for multiple crews with recurring and one-off service jobs
• review and reconcile billing details to ensure accurate invoicing
• communicate with management teams, crew leads, onsites, and accounting to resolve discrepancies
• maintain organized digital/paper records for projects, invoicing, and schedules
• provide general administrative support to Service Division staff and leadership
• other potential tasks related to janitorial/maintenance items within the office

Benefits

• $27/hour or DOE
• Affordable health insurance – employee-only premiums range from $20 to ~$100 per month
• Basic Life Insurance
• Voluntary options for Dental, Long-Term Disability, and Life Insurance
• 401k Plan with a generous employer match
• Flexible Spending Account – medical and dependent care
• Health Savings Account with employer contribution
• Paid time off and paid holidays
• Company cell phone provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed