Service Dispatcher
About The Position
The Role You're the nerve center of our field operations — keeping technicians moving, customers happy, and the day running smoothly. If you thrive on solving problems in real time, juggling priorities without breaking a sweat, and genuinely enjoy helping people, this role is for you. What You'll Do Build and manage daily schedules for technicians and drivers across installations, deliveries, and residential/commercial service Dispatch the right tech to the right job — balancing skill sets, location, and urgency Adapt quickly when plans change: emergency calls, rescheduling, and last-minute shifts Be the first voice customers hear — handling service requests, questions, and concerns with professionalism Keep records clean and accurate in our dispatch and scheduling systems What You Bring 1–3 years in dispatching, scheduling, or field service coordination Cool under pressure — you don't freeze when three things need attention at once Strong communication skills and a customer-first mindset Comfortable with scheduling/CRM software and Microsoft Office ServiceTitan experience is a bonus What We Offer $23–$25/hour based on experience Full benefits: health, dental, vision PTO + 7 paid holidays + paid birthday off Culligan Water System provided at no cost during employment 20% off Culligan products Company phone provided Real growth opportunities in a supportive team Compensation: $25.00 - $27.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Requirements
- 1–3 years in dispatching, scheduling, or field service coordination
- Cool under pressure — you don't freeze when three things need attention at once
- Strong communication skills and a customer-first mindset
- Comfortable with scheduling/CRM software and Microsoft Office
Nice To Haves
- ServiceTitan experience is a bonus
Responsibilities
- Build and manage daily schedules for technicians and drivers across installations, deliveries, and residential/commercial service
- Dispatch the right tech to the right job — balancing skill sets, location, and urgency
- Adapt quickly when plans change: emergency calls, rescheduling, and last-minute shifts
- Be the first voice customers hear — handling service requests, questions, and concerns with professionalism
- Keep records clean and accurate in our dispatch and scheduling systems
Benefits
- Full benefits: health, dental, vision
- PTO + 7 paid holidays + paid birthday off
- Culligan Water System provided at no cost during employment
- 20% off Culligan products
- Company phone provided
- Real growth opportunities in a supportive team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
