Service Dispatcher

Castle of Chicagoland • Downers Grove, IL

1d

About The Position

Do you enjoy working with customers? Do you thrive within a fast-paced environment? Our team at Castle Hyundai is hiring a Service Dispatcher to join our team. This is a great way to gain valuable experience and kick-start a career in the automotive industry. As a Service Dispatcher, you’ll manage incoming calls, interact with customers, maintain files, coordinate communication, and assist the service department. You'll effectively work with the dispatch system to manage service requests efficiently.

Requirements

• Previous experience working as a Service Dispatcher and/or customer service at a dealership
• Ability to work in a fast-paced environment and multi-task
• Detail oriented
• Strong understanding of dealership operations
• Positive and friendly attitude

Nice To Haves

• Hyundai experience is preferred

Responsibilities

• manage incoming calls
• interact with customers
• maintain files
• coordinate communication
• assist the service department
• effectively work with the dispatch system to manage service requests efficiently

Benefits

• 401(K) with employer match
• Major medical, dental (50% employee paid premiums), and vision insurance options
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Career advancement opportunities
• Fun work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed