Service Dispatcher – Internal Role (No Customer Interaction)

Tulley Automotive Group•Nashua, NH

About The Position

Service Dispatcher – Internal Role (No Customer Interaction) Join Our Team at Tulley Automotive Group! Are you an experienced Service Advisor who enjoys the operational side of the business—but is ready to step away from constant customer interaction? Tulley Automotive Group is looking for a Service Dispatcher to support our growing Service Department. This is a non-customer-facing role focused on keeping the shop running efficiently and supporting technicians and advisors from behind the scenes. If you understand how a service drive operates but are ready for a more structured, less customer-intensive role, we’d love to talk with you. Why Make the Move? This role is ideal for someone currently working as a Service Advisor who: Is feeling burned out from constant client interaction Enjoys the workflow, organization, and problem-solving side of the business Wants to stay in the automotive industry without the front counter pressure What You’ll Gain A non-customer-facing role with reduced daily stress Consistent workflow in a professional, team-focused environment Work closely with experienced technicians and leadership Be a key part of the operation without the front-line pressure Reach out to John Peavey, Mazda Service Manager, today to schedule your interview and take the next step in your career with Tulley Mazda.

Requirements

Experience as a Service Advisor or similar role in automotive service
Strong organizational and communication skills
Ability to multitask and think on your feet
Understanding of repair order flow and shop operations
Team-first mindset

Responsibilities

Dispatch work to technicians based on skill level and availability
Monitor shop productivity and workflow
Coordinate with advisors, parts, and technicians to keep jobs moving efficiently
Help prioritize repairs and manage shop capacity
Support overall service department operations