Service Dispatch Coordinator - Tuesday - Saturday: 4:00pm-12:00am
About The Position
Casey's Store Support Center in Ankeny, IA, is searching for a full-time Service Dispatch Coordinator to join our Field Support Services Team. Our Field Support Services Team is responsible for assisting with the construction, maintenance, and repair of 2,900+ Casey's stores. As a full-time Service Dispatch Coordinator, you will assist store team members in dispatching service for emergency and non-emergency repair work. You'll be responsible for responding to calls for service on all store equipment and property and dispatching service as needed, as well as ensure all calls are accurately logged in the dispatch data system. The hours for this position are Tuesday - Saturday 4:00pm-12:00am What you can expect when you join the Casey's Team: A transformative culture putting service first and taking pride in caring for our guests, our communities, and each other. Opportunities to use cutting edge technologies and enterprise-wide collaboration to enable our strategy and drive world class service. We're here for families! Great benefits including choices in medical plans, dental, vision, life insurance, employee stock purchase program, charitable giving programs, parental leave AND an onsite Child Development Center Competitive pay, 401k company match up to 6%, vacation & sick time, paid holidays, and volunteer time Dress for your day dress code, jeans are welcomed! The opportunity to work for a big company that has not lost our small company feel. Our senior leadership team is engaged, involved and accessible! What are you waiting for? Come be a part of a company that is growing, transforming and is here for good!
Requirements
- Solid interpersonal and verbal communication skills.
- Strong listening skills.
- Ability to read and comprehend simple instructions.
- Basic computer skills.
Responsibilities
- Respond to calls for emergency/non-emergency service on all store equipment and property.
- Respond to security calls and logs related issues into Emergency Signal System.
- Responsible for dispatching Service Technician and equipment to assigned stores for replacement and repair of store equipment and property.
- Responsible for hiring subcontractors in emergency situations. Escalates to Management for assistance with resolution if needed.
- Responsible for accurately logging all calls into dispatch data system as received.
Benefits
- choices in medical plans, dental, vision, life insurance, employee stock purchase program, charitable giving programs, parental leave AND an onsite Child Development Center
- Competitive pay
- 401k company match up to 6%
- vacation & sick time
- paid holidays
- volunteer time
- Dress for your day dress code, jeans are welcomed!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Gasoline Stations and Fuel Dealers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
