Service Director - Colorado Market

Asbury Automotive

1d•$150,000 - $250,000

About The Position

Asbury Automotive is seeking an experienced Service Director to join their team in the Colorado Market! Must have a successful track record of CSI, Growth, and Video MPI! Compensation:$150,000- 250,000 annually (wage is comprised of base salary and commission to be determined as part of pay plan), massive opportunity for a growing market! Job description Summary: Automotive Service Directors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and visit with, text, email, or call the customer for permission to do the work. They also advise customers on other available services.

Requirements

High school diploma or General Education degree (GED) in addition to 4-10 years related experience and/or training; or equivalent combination of education and experience.
English language required (Bilingual a plus)
Ability to read, analyze, and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Valid Driver’s License
Must maintain Subaru and/or Hyundai factory required certification and testing as released and required from the manufacturer.
Must be able to pass pre employment screening (background and drug.)

Responsibilities

Prepares and administers an annual operating budget for the service department.
Forecasts goals and objectives for the department and strives to meet them.
Develops and implements a marketing plan which promotes new and repeat business.
Hires, trains, motivates, counsels and monitors the performance of all service department staff.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Serves as liaison with factory representatives.
Prepares pricing guides and maintenance menus for frequent labor operations.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, SDS management, etc.
Keeps abreast of new equipment and tools available and recommends purchases.
Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.

Benefits

Paid holidays & paid time off
Paid training
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Employee assistance program
Employee discounts on vehicle purchases, parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives
Aggressive Employee referral program with bonus opportunities