Service Director
About The Position
Griffith Ford Seguin is seeking a dynamic and experienced Service Director to lead and oversee our service department in SEGUIN, TX. This role is pivotal in ensuring exceptional customer satisfaction, efficient service operations, and driving business growth. The ideal candidate will possess strong leadership skills, a passion for automotive service excellence, and the ability to manage a dedicated team in a fast-paced environment. Griffith Ford Seguin is a well-established automotive dealership dedicated to providing outstanding service and quality vehicles to our community. Located in SEGUIN, TX, we pride ourselves on our commitment to customer satisfaction and employee development. Join our team and be part of a company that values integrity, teamwork, and excellence.
Requirements
- Proven experience in automotive service management, preferably as a Service Director or Service Manager.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of automotive service operations, warranty processes, and repair procedures.
- Ability to analyze financial data and drive departmental profitability.
- Proficiency with dealership management systems and software.
- Commitment to delivering outstanding customer service.
- High school diploma or equivalent; technical or automotive certifications are a plus.
Responsibilities
- Manage daily operations of the service department to ensure smooth and efficient workflow.
- Lead, motivate, and develop service advisors, technicians, and support staff.
- Maintain high levels of customer satisfaction by delivering exceptional service.
- Develop and implement strategies to maximize service revenue and profitability.
- Monitor key performance indicators and prepare regular reports for senior management.
- Ensure compliance with company policies, industry regulations, and safety standards.
- Oversee inventory management and parts ordering to meet operational needs.
- Collaborate with sales and other departments to align service goals with overall dealership objectives.
Benefits
- Competitive salary range of $100,000.00 - $150,000.00 per month, paid bi-weekly.
- Opportunities for professional development and career growth.
- Supportive and collaborative work environment.
- Comprehensive health, dental, and vision insurance plans.
- Paid time off and holidays.
- Employee discounts on vehicles and services.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
