Service Director

Mid-South Roof Systems • Forest Park, GA

16h

About The Position

The Service Director is responsible for building, scaling, and leading a high-performing commercial roofing service division. This role owns revenue growth, gross profit performance, operational execution, customer satisfaction, technician development, safety compliance, and long-term strategic positioning of the service department. This is not a maintenance manager role. This is a business leader role. The Service Director will transform the service division into a disciplined, data-driven, profitable engine that generates recurring revenue, builds strong GC and property manager relationships, and feeds long-term reroof and capital project opportunities.

Requirements

• 10+ years commercial roofing experience
• 5+ years leading a service division
• Experience managing $5M+ service revenue
• Strong financial acumen (P&L management)
• Experience with CRM systems (Dataforma, Acculynx, etc.)
• Operational discipline
• Financial literacy
• Strong leadership presence
• Customer relationship builder
• Data-driven decision maker
• Conflict resolution
• High accountability

Responsibilities

• Financial Performance Ownership
• Operational Leadership
• Sales & Growth Integration
• Team Development & Leadership
• Customer Experience
• Strategic Growth

Benefits

• Competitive compensation package
• Comprehensive training and development opportunities
• Health insurance and other benefits are available after the probationary period
• Opportunities for career advancement within the company
• Company 401(k) match
• Unused PTO payout
• Community outreach
• Annual family day events
• Profit-Sharing Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed