Service Device Release Coordinator
About The Position
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You'll have a career—and a purpose. Join our team. It’s a great time to be a part of ZOLL! Job Summary Under limited supervision, process customer serviced product, complete customer correspondence and move device accordingly.
Requirements
- High School graduate or equivalent. required
- Data entry skills: Oracle Database experience preferred.
- Detail and organization skills.
- Oral and Written communication skills.
- Computer literate, familiar with Oracle, Camstar and Microsoft Office Suite.
- Ability to lift up to 50 lb.
Responsibilities
- Pick up completed devices from Depot pick up locations.
- Complete Oracle WIP Job when applicable.
- Create Oracle Team Tasks when applicable.
- Store device and maintain database of device location of Device Release Shelf.
- Input information in Oracle for the Customer Correspondence.
- Print device test sheet when applicable.
- Release Oracle pick slip or Ship Form.
- Print customer correspondence from Oracle.
- Complete material transactions (Oracle and/or MES) and move customer repaired product to Shipping.
- Inform Sales Demo Coordinator that demo repair is complete.
- Perform periodic audit of Device Release Shelf for storage accuracy.
- Assist in the processing of OBF Devices back to Manufacturing per procedure.
- Assist in maintaining the scrapped devices that have been identified and process accordingly per procedure.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
