Service Desk Technician

TEKsystems • Des Moines, IA

23h • $20 - $20 • Onsite

About The Position

1,000+ work stations need to be decommissioned and set up
Cable management and testing of devices
Providing support with end of life builds. Going from 150 to 400 by end of the year. Refreshes, Imaging and Rolling out of machines
They only have 1 current guy for asset management so will need to assist in inventory help as well
Hardware wiping, decommissioning the site, tech garage sale with e-cyclers (purchasing of equipment in bulk)
Potential with this move to have to work a couple of weekends as OT.

Requirements

• Customer service
• Help desk support
• Troubleshooting
• Service desk
• Phone support
• Help Desk Troubleshooting
• Setting up and tearing down desktops
• Standard cable management
• Printer testing
• AV conf room assistance and testing

Responsibilities

• Decommissioning and setting up 1,000+ work stations
• Cable management
• Testing of devices
• Providing support with end of life builds
• Assisting with inventory
• Hardware wiping
• Decommissioning the site
• Tech garage sale with e-cyclers

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees