SERVICE DESK TECHNICIAN
Morris Hospital•Morris, IL
56d
About The Position
The Service Desk Technician is responsible for all types of computer hardware including but not limited to workstations, terminals, printers, modems, phones, and the replacement and repair of same.# This position is also responsible for a variety of applications that reside on desktop IT devices.# This position will be manning the service desk phones in IT and will be the 1st level of support for all IT related questions, request, and issues.
Requirements
- High School diploma or equivalent required
- One to three years experience in a computer related field
Nice To Haves
- College graduate preferred with a major in Computer Sciences, Math, or related technical field
- At least one of the following CompTIA A+, ACSP, or Microsoft Specialist certifications a plus
Responsibilities
- responsible for all types of computer hardware including but not limited to workstations, terminals, printers, modems, phones, and the replacement and repair of same
- responsible for a variety of applications that reside on desktop IT devices
- manning the service desk phones in IT and will be the 1st level of support for all IT related questions, request, and issues
Benefits
- Medical, dental, vision plans
- Paid time off
- Retirement plan, including immediate 100% vesting
- Life insurance
- Disability coverage
- Nurse residency program
- Wellness program
- Health club / gym membership reimbursement
- Reward # Recognition programs
- Tuition Reimbursement
- Employee Assistance Program
- Morris Hospital Employee Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
501-1,000 employees
