Service Desk Representative

St. Francis Medical Center • Cape Girardeau, MO

6d

About The Position

Under the direct supervision of the Health and Wellness Manager, the Service Desk Attendant is responsible for the member entry process, point of sale functions, information dissemination and incoming telephone calls. The Service Desk Attendant greets all members and guests and exhibits excellent customer service skills at all times.

Requirements

• High school graduate or equivalency.
• Must obtain BLS Certification within 90 days of hire- required
• Excellent communications and customer service skills.
• Ability to work variable hours necessary.
• Possess a professional attitude and appearance.
• Must be capable of maintaining positive ongoing communications.
• Basic computer operational skills-required.

Nice To Haves

• Associates degree-preferred.
• Health club experience-preferred.

Benefits

• Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility
• Retirement benefits including SFHS immediate matching
• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
• Other benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED