Service Desk / Intune Deployment Technician

Verinext • Winston-Salem, NC

3d • Hybrid

About The Position

We are seeking a Service Desk / Intune Deployment Technician to support a high-volume device deployment and enrollment initiative. This individual will work closely with the internal Intune lead to assist with device provisioning, enrollment, and end-user support.

Requirements

• 1–3 years of Service Desk / IT Support experience
• Strong communication skills with a customer-first mindset
• Experience supporting mobile devices across iOS, Android, and Apple ecosystems
• Familiarity with Microsoft Intune for device management
• Experience with device enrollment/unenrollment processes
• Working knowledge of Microsoft Outlook / Office 365

Nice To Haves

• Hands-on experience with Intune enrollment
• Experience supporting device rollout or migration projects

Responsibilities

• Assist with Microsoft Intune device enrollment and unenrollment
• Support deployment and configuration of mobile devices, including: iPads
• iPhones
• Android devices
• Apple devices
• Provide hands-on support for device provisioning, setup, and swaps
• Troubleshoot enrollment and access issues related to Intune and device management
• Deliver strong customer service and end-user support during device transitions
• Collaborate with internal teams to ensure a smooth rollout and minimal disruption

Benefits

• Retirement Plan (401k)
• Work From Home (Hybrid)
• Health Care Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed