Service Desk Coordinator (Evening)
About The Position
Paul Mitchell The School Clear Lake is seeking a qualified Service Desk Coordinator to join their team. The school offers a unique learning environment focused on education, personal, and communal growth through opportunities like charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, and special events. The Service Desk Coordinator is a professional with sales and service experience and basic guest service communication skills, along with basic computer software and telephone skills. The primary objective of this role is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. The coordinator also acts as a guest service mentor to the Future Professionals and follows all service desk systems to ensure a smooth guest service flow in the clinic classroom.
Requirements
- Professionalism
- Sales and service experience
- Basic guest service communication skills
- Basic computer software skills
- Telephone skills
- Successful previous sales experience
- Experience with guest service
- Self-motivated to set, meet, and exceed goals
- Ability to inspire and inspect
- Experience in positive and effective communication
- Customer service resolution experience
- Teamwork experience
- Beauty product sales experience
- Excellent organization, coaching, and communication skills
- Skills in supervision, teamwork, documentation, and return on investment
- Solid work history with verifiable references
- Passion for the beauty industry
- Honesty and professionalism
- Previous cash management and balancing cash drawers
- Inventory control and product management experience
- Experience in handling phone systems
Responsibilities
- Create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests
- Act as a guest service mentor to the Future Professionals
- Follow all service desk systems to guide and support a smooth guest service flow in the clinic classroom
Benefits
- Uniquely wonderful learning environment
- Opportunities for personal and communal growth through Charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, a variety of special events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
