Service Desk Analyst

Cognizant•Mesa, AZ

12d•Onsite

About The Position

At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you! Cognizant Technology Solutions is looking for a Service Desk Analyst to join our dynamic team, collaborate with cross-functional teams to drive innovation and deliver impactful solutions that align with our company’s goals. Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment. Role: Service Desk Analyst Applications will be accepted until Jan 31, 2026 Location: Candidates will need to work out of the Client’s office in Mesa AZ from Monday to Friday. Hybrid or remote work is not an option. About this Team and Role Job Summary 1-4 years of strong experience in Service Desk support processes with a background assisting manufacturing and corporate IT users. Strong communication skills and effective customer management.