Service Depot Diagnostic Repair Technician I, 2nd shift
About The Position
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You’ll have a career—and a purpose. Join our team. It’s a great time to be a part of ZOLL! Job Summary Perform repairs on ZOLL products. Duties will include investigation of customer complaints, troubleshooting/repair of failures to board level/sub-assembly and documentation of repairs in ERP system.
Requirements
- Technical High School Graduate or College Level Training preferred
- 1-3+ years Technical troubleshooting/repair experience preferred
- Computer literate, familiar with MS Windows, Word, Excel, Etc.
- Read and understand SOPs and work instructions
- Read and understand diagnostic data
- Familiarity with test equipment (e.g. patient simulators, oscilloscopes, signal generators, and other test equipment)
- Navigate ERP systems effectively
Responsibilities
- Work within limits of prescribed procedures to ensure accurate completion of unit repair
- Document repairs details and parts used in our ERP system
- Troubleshoot problems to board level or sub-assembly to determine root cause of failure
- Perform mechanical and software upgrades
- Collaborate with QA Engineers as required on details of complaint investigation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
