Service Department Office Assistant

Thelen Auto GroupBay City, MI
8d$15 - $17

About The Position

Service Department Office Assistant At Thelen Auto Group this administrative position provides primary administrative support for the manager and department. You must have excellent communication skills with a focus on customer satisfaction. This is an entry level position with the potential for advancement. Thelen Auto Group is a great place to jump start your automotive career! We offer health, dental, vision, 401k with match, disability, paid time off, highly competitive wages, and so much more!!!

Requirements

  • Must be computer proficient
  • Valid driver's license

Nice To Haves

  • General automotive knowledge/experience helpful, but not required

Responsibilities

  • Oversee the administrative processes from start to finish, handling all paperwork surrounding parts ordering, repair tickets, etc.
  • Oversee insurance paperwork & processing
  • Assist with scheduling department work
  • Work with the Parts Department to assist with ordering and receiving parts.
  • Assisting customers on the phone or via email
  • Opening and closing repair orders
  • Ensure that customers receive prompt, courteous, and effective service and have a positive dealership experience
  • Accounts payable and accounts receivable

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
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