Service Department Associate (Hot Bread)

NetCost Market•New York, NY

44d

About The Position

The Hot Bread Department Associate responsibilities include frequent interaction with customers, being helpful and providing suggestions on baked goods. In addition, you are responsible for the condition of case and display, ordering, slicing and overall understanding of bakery operations. Smile, greet and be courteous to customers, work with management and all other associates to provide a high level of customer service, be punctual and conduct yourself in a professional manner at all times.

Requirements

Ability to deliver friendly, courteous, prompt customer service
18 years or older.
Ability to interpret, understand and follow instructions and solve problems
Able to work well with others as a team member
A passion for serving people

Responsibilities

Observe and Retain all of NetCost Market’s policies and procedures
Prepare equipment for baking in the beginning of the shift
Set oven temperatures and place items into hot ovens for baking
Operate slicing machine
Be knowledgeable on all products and be able to accurately describe them
Build visually attractive displays, prepare and set up cases, rotate and replenish products as needed and maintain accurate signage and pricing
Package, wrap, price and label items for retail sale
Check and maintain proper temperature and humidity levels
Operate relevant equipment in a safe and productive manger
Observe all safety and sanitary food handling practices at all times, including, but not limited to, proper hand washing, use of food handler gloves, hair restraints and proper storage of product.
Ensure proper storage and labeling of product
Ensure the accuracy, quality and consistency of product
Maintain knowledge of products and operations of the department
Clean and maintain work areas, utensils, and equipment
Prepare and maintain inventory or production records
Place products in the showcase
Establish and maintain a positive, professional relationship with customers through effective, accurate, timely, and reliable communication and action
Inform store manager regarding customer concerns and employee matters
Follow the instructions of managerial staff
Be able to demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times.
Maintain a neat, well-groomed personal appearance at all times and observe Company dress code.
Contribute to the product flow process in the store by receiving daily deliveries and distributing to sales floor as directed