About The Position

Are you looking to make a positive impact in your community? Lutheran Services in Iowa (LSI) seeks a Service Coordinator to lead the Waterloo office of LSI's Immigrant and Refugee Community Services. Services include resettlement and other empowerment and integration programs for refugee and immigrant populations in the Cedar Valley. The Service Coordinator will be responsible for providing successful development, operations and management of case management and self-sufficiency programs provided by LSI's Immigrant and Refugee Community Services within the service area. The Coordinator serves as a liaison with partnering organizations, ethnic communities and other community organizations. Hire, train and supervise program staff, ensure compliance with contracts and adjust programming to meet the needs of the changing refugee and immigrant population. Service provision oversight and support may occur during normal business hours, after hours, or on weekends.

Requirements

  • Bachelor's degree in human services or related field
  • Minimum of 3 years of related human services experience, with 1 of those years being supervisory experience
  • Qualifying related experience may include human services, immigrant or refugee services and/or mental health services

Nice To Haves

  • Master's degree in Social Work or related human services field, plus 3-5 years of related human services experience
  • Additional language skills to meet the needs of the clients is preferred but not required.

Responsibilities

  • Development, operations and management of case management and self-sufficiency programs
  • Liaison with partnering organizations, ethnic communities and other community organizations
  • Hire, train and supervise program staff
  • Ensure compliance with contracts
  • Adjust programming to meet the needs of the changing refugee and immigrant population

Benefits

  • A competitive salary
  • A 401(k) with employer match
  • Generous paid time off
  • A flexible work schedule
  • Comprehensive benefits, including health, dental, life, and vision insurance
  • Career-building opportunities
  • Special Team LSI perks like gym discounts, pet insurance, and cell phone discounts through Verizon
  • As a non-profit employer, many LSI employees also qualify for student loan forgiveness programs.
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