Service Coordinator (Night Shift)

Premier Trailer Leasing • Plano, TX

1d • Onsite

About The Position

Premier Trailer Leasing is a 'USA Today Top Workplace' and one of the largest trailer leasing and rental companies in the nation, specializing in long-term leasing and short-term rental services for over-the-road vans, flatbeds, refrigerated equipment and chassis with an inventory of 65,000+ trailers and a growing network of locations across the United States. At Premier you will find an environment where you are seen, heard, and valued. This position will be tasked with all aspects of handling road service calls, including fielding calls for service assistance, getting and documenting all pertinent information, determining needed repair and or tire services, matching vendors for service and following through with them. It also involves documenting everything in GP for the branch and the invoice for the customer. This position will also work on several duties while not handling service requests.

Requirements

• Associates degree in business or related field
• At least 1+ years of related work experience
• Self-starter with a sense of urgency, detailed oriented and well organized
• Accurate and attentive to detail
• Excellent written and verbal communication skills
• Strong typing and computer applications skills
• Ability to assist and support others with a helpful disposition
• Proficiency in Microsoft Office Suites - Word, intermediate Excel, PowerPoint and Outlook

Responsibilities

• Handle service requests from customers. Including getting information, matching vendors, determining needed repairs, communicating with vendor and customer, inputting service into GP, creating rebill for work, and communication with branch after completion
• Manage payables for all road service vendors
• Seek and set up new vendors for our vendor network
• Manage/Input payables into GP as well as tracking spreadsheets
• Manage/Update parts, invoice, expense, and tracking spreadsheets
• Process new license plates and registrations for new equipment
• Process FHWA forms for new equipment
• Assist National Account Operations with collections and seasonal trailer transportation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees