Service Coordinator - Commercial Roofing

Flynn Group of Companies•Seattle, WA

30d•$26 - $33

About The Position

At Flynn, it's not just a job, it's a career Service Coordinator, Commercial Construction (Commercial Roofing - Service Division) FLYNN GROUP OF COMPANIES THE FLYNN WAY “The Flynn Way” is the way we do things at Flynn. It is not one single thing, but rather a collection of behaviors and actions that are influenced by our collective values and beliefs. Values such as safety, honesty, integrity, and doing what we say are deeply ingrained in Flynn’s culture. We have an amazing opportunity for a Coordinator with the Service Division in Commercial Roofing. What we offer · Competitive Salary · Medical, Dental, and Vision Insurance · Paid time off and paid holidays · 401(k) w/ company match · Life Insurance and Disability Insurance · Employee and Family Assistance Program · Health Club reimbursement program (specific Health Clubs) · Paid time off and paid holidays · Flynn University: Education & Leadership Development A Day in the Life We are looking for a positive attitude in a fast-paced environment. This position is often the first contact our customers have with our company, Customer Service skills and friendly/helpful demeanor are required! Must be self-motivated and organized! Proficiency with Microsoft Office Suite and web-based software are key to the success of this role as well Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. Flynn Group of Companies is an equal opportunity employer - minorities/women/disabled/protected veterans are encouraged to apply. All employees hired must pass a pre-employment drug test, have a valid driver's license and/or reliable means of transportation, and proof of legal ability to work in the U.S. Applicants are not required to disclose criminal convictions prior to receiving a conditional offer of employment. However, as a government contractor working on schools, military bases, and other secure jobsite, employees may undergo a criminal background check as a condition of employment. Flynn will consider the following when evaluating applicants with criminal records: (1) The nature and gravity of any criminal offense or conduct; (2) the duration between the criminal conduct and the employment application; and (3) the nature of the duties and essential functions of the position sought. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Requirements

Previous experience in a construction environment is considered an asset.
Display excellent interpersonal and communication skills, both written and verbal.
Ability to pay strong attention to detail.
Form and maintain customer relations, in person, through email, and over the phone.
Ability to multitask, prioritize, stay organized, and perform in a deadline-oriented environment.
Reliable, with strong problem-solving skills.
Work independently as well as in a team-based environment.

Responsibilities

Review contracts to confirm job requirements and ensure accuracy.
Schedule and coordinate service job assignments effectively.
Order materials, supplies, and equipment tailored to specific job needs.
Prepare work orders and handle related correspondence.
Maintain accurate and complete documentation for all completed work and service calls.
Provide Foremen and crews with detailed job information, including scope, timelines, and safety requirements.
Keep field staff records up to date, including licenses, applications, and police/ security checks.
Respond promptly to customer inquiries and dispatch crews for service calls, especially for leaks and urgent maintenance.
Maintain on-call status as required to support emergency service needs.