Service Coordinator

Lutheran Senior Services•St. Louis, MO

7d•$24 - $38

About The Position

Introduction At EverTrue, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day. Summary This position is responsible for assisting residents in obtaining services to enable them to remain independent.

Requirements

Bachelor of Social Work or degree in Sociology, Gerontology, or Psychology or comparable experience
Two years of prior experience in social service delivery with senior citizens or non-elderly persons with disabilities
Demonstrated working knowledge of supportive services and other resources for senior citizens and non-elderly persons with disabilities in the jurisdiction of the project
Ability to advocate, organize, problem solve and provide results for the older adults and non-elderly persons with disabilities
Ability to relate well to family members and other constituencies
Ability to develop cooperative relationships with peers and supervisors
Ability to manage time and set priorities
Computer literacy

Responsibilities

Establishes a network with community-based service providers to facilitate resident’s access to programs. These may include, but not limited to, formal assessment, personal assistance, homemaker services, meal services, transportation, counseling, occasional services from a visiting nurse
Provides general case management and referral services to all residents needing such assistance by educating residents on service availability, applicant procedures and client rights
Monitors the ongoing provision of services from community agencies and keeps the provider agencies informed of progress of residents
May hold the responsibility of coordinating their site’s volunteer program in conjunction with a designated member of the EverTrue Volunteer and Community Engagement team, which may include determining volunteer needs, onboarding and orientation, record-keeping, evaluation, and retention of the volunteers
Works with residents and community service providers to enhance services by implementing new on-site services and programming, such as preventative health screenings
Participates in resident councils and other resident groups to improve communication between residents and management
Assists residents applying for entitlement programs such as Medicaid, SSI, and food stamps for which they may be eligible; Coordinates and oversees the delivery of supportive services and provides information on available services
Assists in the development of on-going, wellness-oriented, on-site programming for residents