Service Coordinator

PeopleReady • Tempe, AZ

12h • $18 - $20

About The Position

We are searching for a Service Coordinator to join our dynamic (and fun) team where they will provide exceptional service to our local and national customers.
The ideal candidate is passionate about making connections and cultivating lasting customer relationships. Their primary role will be to provide support to the Senior Service Specialist to ensure orders are filled with qualified skilled trades candidates.
Location: Tempe, AZ

Requirements

• High school diploma or equivalent required
• 1 Year of customer service-related experience
• Customer relationship skills including engaging in high-volume communication through telephone, email, and SMS chat programs
• Ability to work effectively across multiple systems
• Clear communication skills
• Expert listening skills
• Willingness to adapt to change
• Availability to work evenings and weekends

Responsibilities

• Provide backup support for Senior Service Specialists (fill orders, manage billing)
• Complete Payroll related tasks to ensure or workers get paid in an accurate and timely manner
• Process Credit / Invoice Adjustment requests to payroll team
• Complete Compliance requests
• Answer General Queue phone calls and transfer appropriately
• Provide stellar customer service to our local and national customers
• Interact with customers daily via phone
• Advocate for our customers and exceed their service expectations
• Make an impact in the communities that we serve; we Connect People and Work
• Perform additional responsibilities as required

Benefits

• We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 15 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k), Employee Stock Purchase Program, in addition to other programs and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED