Service Coordinator

Mariani Premier Group•Littleton, CO

6d•$20 - $27

About The Position

We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless. Job Summary: Designs By Sundown has an opening for a full-time Service Coordinator at our Littleton location. This position is responsible for the prompt, courteous and efficient response to all incoming client service calls and providing support to our team of service technicians, property managers, and client representatives. The individual will also aid with data entry and job costing. Office hours: Mon-Fri 7am—4pm

Requirements

Proficiency in Microsoft Excel, Outlook, and Word
2+ years office experience
Ability to prioritize job duties and multi-task in a fast-paced environment.
Ability to collect detailed client information to be entered into company database in a timely and accurate manner
Strong Communication Skills—written and oral.
Desire to gain experience in a fast-paced environment
Demonstrate knowledge in Microsoft Word and Excel.
Demonstrate a strong attention to detail and problem solving.
Demonstrate communication skills, both verbal and written, with associates and clients on a consistent basis.
Demonstrate flexibility to perform duties wherever volume deems it necessary.

Responsibilities

Answer three or more telephone lines
Schedule, route, and dispatch technicians
Notify clients of scheduled services
Receive, process, and schedule work orders and proposals
Ensure contracted services are scheduled and completed
Collect detailed client information to be entered into company database in a timely and accurate manner
Generate reports including but not limited to job cost, small tool purchases, safety, vehicle inventory, performance metrics, etc.
Code accounts receivable