Service Coordinator

T&J Companies • Halfmoon, NY

19h • Onsite

About The Position

The Service Coordinator supports daily service operations by monitoring emails, creating work orders, routing communications, assisting with procurement, handling invoicing, and following up with clients. This role ensures efficient processing of work orders from intake to completion, maintaining clear communication and accurate documentation across systems like FIT and Service Channel. It is a highly detail-oriented and technology-driven position within T&J Companies, a family-owned electrical contractor specializing in commercial electrical services for retail locations throughout the Northeast. The company aims to provide fast, reliable service and grow as a top employer.

Requirements

• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, OneDrive)
• Comfortable working within multiple software platforms and online billing portals
• Ability to manage deadlines and prioritize tasks effectively
• Ability to work independently in a fast-paced office environment
• Experience working in a billing, accounting, or administrative role is required
• High School Diploma or equivalent is required
• Candidates must be authorized to work in the United States
• Position is onsite Monday-Friday
• Candidates must pass a drug test and background check prior to starting work

Nice To Haves

• Experience in the Electrical, Construction, or Facility Services industry is preferred

Responsibilities

• Managing service request/ client communication email inbox
• Issue purchase orders to parts vendors
• Follow up on parts orders, update our system accordingly with delivery dates
• Enter invoices in client portals
• Complete end of day invoice exports from applicable inhouse software systems
• Other misc. Administrative tasks related to the above items
• Additional duties as assigned

Benefits

• Paid vacation
• Health Insurance offered
• Dental Insurance offered
• 401k with company match
• Employee discount program
• Opportunities for growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED