Service Coordinator

WESTERN BRANCH DIESEL LLC

7d•$50,000•Onsite

About The Position

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Coordinator at our location in Baltimore, MD. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement. Why Indel Power Group Competitive compensation package, DOE Monthly performance incentives Rewarding work environment Opportunities for relocation & advancement Long established, family-owned business Indel Power Group offers Excellent medical, dental, & vision coverage Short-term/long-term disability and employee life insurance 401k, with matching Employee Assistance Program (EAP) Paid Annual Leave Paid Holidays Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Requirements

Organized with the ability to multi-task
Good customer and communication skills
Excellent customer service skills

Responsibilities

Provide administrative assistance to support the service team
Support the complete repair process including opening repair orders, coordinating with the field technicians, communicating repair cost & time estimates to customers, and repair order billing
Promptly address and resolve customer concerns and service follow-up issues
Maintain open communication with field technicians, management team and customers regarding job status
This position requires occasional driving