Service Coordinator

Imperial Dade•Bordentown, NJ

6d•$25

About The Position

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. The Service Coordinator provides customer support by answering their inquiries, scheduling technicians for service appointments, taking stock of parts inventory, and coordinating with purchasing to ensure parts are ordered promptly for the scheduled repair work. If you’re eager for your next opportunity, Imperial Dade is a great place to take that next step.

Requirements

Excellent communication and written skills
High school diploma or GED
Attention to detail
Excellent listening and organization skills

Responsibilities

Provide excellent service and communication throughout the entire service process.
Answer emails and calls promptly
Schedule service appointments and route accordingly
Complete service orders/estimates
Invoice customers for completed services