Service Coordinator, Residential Services Crisis- Germantown, MD

Sheppard Pratt

3d • Onsite

About The Position

The Crisis Residential Program provides short-term intensive, round-the-clock, personalized support to help stabilize individuals experiencing a mental health crisis, aiming to prevent hospitalization. Teams collaborate with existing providers and work to link clients to other services offered by Sheppard Pratt or other community providers. This is a direct care opportunity to support not just the mental health of clients, but also their overall independence and well-being. The role involves assessing and monitoring client needs, developing service plans, connecting clients to community services and resources, and advocating for clients as necessary.

Requirements

• One of the following combinations of education and experience: A high school diploma or GED and 2 years of related experience OR A bachelor’s degree and 1 year of related experience.
• The willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Must have availability to work days, nights, weekends, and holidays depending upon need of the program.

Responsibilities

• Assisting clients through program enrollment and orientation.
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan.
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge.

Benefits

• A commitment to ongoing training and education, including a robust tuition reimbursement program.
• Comprehensive retirement, medical, dental, and vision benefits.
• Generous paid-time-off and flexible scheduling.
• Complimentary employee assistance program.
• Continuing education.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees