Service Coordinator - Pressure Protection
About The Position
Receive correspondence from external and internal customers which must be handled on a timely basis. Tasks will include RFQ’s, factory support, delivery expediting, Research and identify necessary repair parts based off of past histories Ensure that inside efforts are aligned with the production team Support JHC accounting department with problem invoices, returns, and general customer account information Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times Work closely with and support the JHC product principals when required to do so Attend and participate in required trainings Participate in the after hour and weekend ‘On-Call’ rotation Procure product and product information for customers Be a team player, and work well as group Accurately complete quotes, order entry, and purchase orders Always build and cultivate solid relationships Regular and predictable attendance is essential for this position.
Responsibilities
- Receive correspondence from external and internal customers
- Handle tasks including RFQ’s, factory support, delivery expediting
- Research and identify necessary repair parts based off of past histories
- Ensure that inside efforts are aligned with the production team
- Support JHC accounting department with problem invoices, returns, and general customer account information
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
- Work closely with and support the JHC product principals when required to do so
- Attend and participate in required trainings
- Participate in the after hour and weekend ‘On-Call’ rotation
- Procure product and product information for customers
- Be a team player, and work well as group
- Accurately complete quotes, order entry, and purchase orders
- Always build and cultivate solid relationships
- Maintain regular and predictable attendance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
